Information Technology and Computer Support

Information Session: Information Technology Programs

Where to find employers, salaries, training that is needed, how to get started. Information sessions are held in September and January.  See our current course schedule at www.ccm.edu/BusinessCommunity for details.  Pre-registration is not required.

In-Demand Technology

Course CodeCourse TitleCEUs
CPC-603Introduction to R Programming and Data Science1
CPC-604Google Educator Level 1 Certification Prep Course0.9

Certificate CompTIA A+ Computer Service Technician

As an IT professional, the value of certification is without question. The CompTIA A+ certifications are generally the benchmark of most entry-level positions in Information Technology. This certificate program will provide the foundations needed to pass the certification exams and put you on a path to a rewarding career as an IT professional. The CompTIA A+ certification is the starting point for a career in IT. This program covers core hardware and operating systems technologies. Upon completion of this program, you will be able to demonstrate basic knowledge of configuring, installing, diagnosing, repairing, upgrading, and maintaining computers and associated technologies.

The courses required for the A+ certification exam include:

Course CodeCourse TitleCEUs
CPC-601Comptia A+ Essentials: Hardware3
CPC-602Comptia A+ Essentials: Software3

To register, go to https://webadvisor.ccm.edu/ and click on "Continuing Education (Non-Credit)." Have your credit card, social security number, and 5 digit Course Code number ready.

Certification

You do not need to enroll in the certificate program to benefit from these courses. Upon completion of both courses, you may be awarded the CompTIA A+ Computer Service Technician Certificate of Completion. See “Certificates and Transcripts.”

Required Text

For required text book information, go to https://bookstore.ccm.edu/college. Students must obtain the text on their own and have it for the first day of class.  Books may not be stocked by the CCM bookstore; instead they may be available at retail outlets.

Microsoft Office Specialist Certificate

Certification validates the skills and knowledge you develop. Earning Microsoft Office Specialist Certification allows you to validate your skills in Office products and support your career readiness goals. Achieving a Microsoft Certification enables students to confidently enter the workforce with proven technical skills and an industry-recognized certification, both of which can significantly increase chances of finding employment. Most jobs today require some degree of technology skills, and this only increases over time. To earn a Microsoft Office Specialist Certification for Office 2016, pass one of the following specialist exams: • 725: Word • 727: Excel • 731: Outlook

Course CodeCourse TitleCEUs
MOS-101MS Word Essentials1.8
MOS-102MS Excel Essentials1.8
MOS-104MS Outlook Essentials1.8

To register, go to https://webadvisor.ccm.edu/ and click on "Continuing Education (Non-Credit)." Have your credit card, social security number, and 5 digit Course Code number ready.

AutoCAD

Required Text

For required text book information, go to https://bookstore.ccm.edu/college. Students must obtain the text on their own and have it for the first day of class.  Books may not be stocked by the CCM bookstore; instead they may be available at retail outlets.

Course CodeCourse TitleCEUs
CAD-111AutoCad Level 1: Basic 2-D Drawing2.4
CAD-120AutoCAD Level 2: Beyond Basic2.1
CAD-112AutoCAD Civil 3D3

To register, go to https://webadvisor.ccm.edu/ and click on "Continuing Education (Non-Credit)." Have your credit card, social security number, and 5 digit Course Code number ready.

Networking and Communications

Certificate Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Entry Networking Technician (CCENT) validates the ability to install, operate and troubleshoot a small enterprise branch network, including basic network security. With a CCENT, a network professional demonstrates the skills required for entry-level network support positions - the starting point for many successful careers in networking. CCENT is the first step toward achieving CCNA, which covers medium-size enterprise branch networks with more complex connections. • ICND Part 1

Required Text

For required text book information, go to https://bookstore.ccm.edu/college. Students must obtain the text on their own and have it for the first day of class.  Books may not be stocked by the CCM bookstore; instead they may be available at retail outlets.

Course CodeCourse TitleCEUs
CNA-101ICND1 - 100-101 Interconnecting Cisco Networking Devices-Part 12.1

To register, go to https://webadvisor.ccm.edu/ and click on "Continuing Education (Non-Credit)." Have your credit card, social security number, and 5 digit Course Code number ready.

CCNA Routing and Switching Certification

Candidates can prepare for this exam by taking the Interconnecting Cisco Networking Devices Part 2 (ICND2) course. The exam tests a candidate’s knowledge and skills required to successfully install, operate, and troubleshoot a small to medium-size enterprise branch network. The exam includes topics on LAN switching technologies, IP routing technologies, IP services (FHRP, syslog, SNMP v2 and v3), troubleshooting, and WAN technologies. • ICND Part 1 • ICND Part 2

Required Text

For required text book information, go to https://bookstore.ccm.edu/college. Students must obtain the text on their own and have it for the first day of class.  Books may not be stocked by the CCM bookstore; instead they may be available at retail outlets.

Course CodeCourse TitleCEUs
CNA-102ICND2 - 200-101 Interconnecting Cisco Networking Devices-Part 22.1

To register, go to https://webadvisor.ccm.edu/ and click on "Continuing Education (Non-Credit)." Have your credit card, social security number, and 5 digit Course Code number ready.

Web Development and Design

Course CodeCourse TitleCEUs
WDA-202Certificate in Web Development & Design6.3
Course usage information

Introduction to R Programming and Data Science

The job of data scientist is expected to grow 27 percent by 2022. According to the Institute of Electrical and Electronics Engineers (IEEE), the world's largest technical professional organization dedicated to advancing technology for the benefit of humanity, R places six in the Top Ten Languages for 2017. Business Insider magazine says R "is the programming language of choice for statisticians and anybody doing data analysis. "Google has noted the power R gives to its mathematicians. This ten-hour course is designed to introduce students to R, a free, open source, statistical software program that is used to analyze large data sets. Students will complete projects analyzing large data sets that are related to environmental and business issues. The course will cover exploratory data analysis techniques, visualization methods, modeling and ideas in reproducible research. R's wide-spread popularity in today's data driven business world, makes R a must-know data analysis tool in almost every field of business: finance, bio science, supply chain, sports, retail, marketing, social media, manufacturing and even journalism. High school statistics teachers will benefit from this course as well, by incorporating technology, an element of the common core curriculum. At the completion of this introductory class, you will be able to produce your own R-based report in your own business or school environment. Enrollment is limited to 20. CPC-603.


Course usage information

Google Educator Level 1 Certification Prep Course

Technology in the classroom has had a huge impact on the way teachers teach and students learn. This course is designed with educators in mind. Via an organized, structured and professionally developed preparation course, you will be prepared to take the Google Level 1 Educator certification exam. During the course, students will learn and create practical, reusable content with Gmail and Google Groups, Drive, Sites, Classroom, Search, Calendar, Docs, Sheets, Slides, Forms and Keep, all the applications necessary for passing the exam. By mastering these skills, you will: - Increase student learning and engagement, - Streamline assessing and sharing student grades, - Measure teaching impact with data analysis tools, - Satiate individual needs with Google products, - Boost educator and student technology literacy. Individuals who have achieved certification may publicize their status with their personalized certificate and badge on their resume, portfolio, website or anywhere. The certification is valid for 36 months. The Google Educator Level 1 exam registration and fee is not included in the course. CPC-604.


Course usage information

Comptia A+ Essentials: Hardware

Prerequisite: Working knowledge of personal computers. This course will give you the foundations needed for the hardware portion of the CompTIA® A+ certification. Topics include installing, building, repairing, configuring, troubleshooting, and preventive maintenance of hardware. Through lectures and labs, you'll learn how to select parts and build your own computer, configure, troubleshoot, and maintain systems hardware. A list of required tools will be distributed at the first class meeting. CPC-601.


Course usage information

Comptia A+ Essentials: Software

Prerequisite: Working knowledge of personal computers. This course will give you the foundations needed for the software portion of the CompTIA® A+ certification exam. Topics include installing, building, repairing, configuring, and troubleshooting. Through lectures and labs, you will learn how to install and set up operating systems, configure, troubleshoot, maintain and manage hardware using operating systems. CPC-602.


Course usage information

MS Word Essentials

Prerequisite: Basic Windows skills. This course is designed for both new users and those who want to "fill in the gaps" in their knowledge of Word. You'll become familiar with the most commonly used features of the program including how to enter, edit and format text, margins, tabs, indentations, headers and footers, clip art, and bulleted and numbered lists. MOS-101.


Course usage information

MS Excel Essentials

Prerequisite: Basic Windows skills. This course is designed for both new users and those who want to become more efficient users of Excel. You'll learn how to add, rename and organize spreadsheets; add and format data; copy and paste data; insert/ delete rows and columns; sort data; and create a simple chart, MOS-102.


Course usage information

MS Outlook Essentials

You'll learn how to send/receive, reply to, forward e-mail messages, attach files, and how to organize items with filters and categories. You'll also learn to use the calendar feature, manage contacts, create and send appointments, schedule meetings, utilize voting buttons, change message appearance and archive email. MOS-104.


Course usage information

AutoCad Level 1: Basic 2-D Drawing

This course is an introduction for new AutoCAD software users who require comprehensive training. It incorporates the features, commands, and techniques for creating, editing, annotating and printing 2D drawings with AutoCAD. The primary objective of this course is to give the new AutoCAD user a comprehensive foundation that they can build upon. Students will get hands-on experience working with real world drawing examples and exercises in a supervised CAD lab. CAD-111.


Course usage information

AutoCAD Level 2: Beyond Basic

This course continues to build on the concepts introduced in the Basic 2D Drawing class. It is designed for the AutoCAD user looking to advance their knowledge of AutoCAD. To comprehend and utilize features, commands, and techniques for becoming more productive and efficient when creating, editing, annotating, and printing drawings with AutoCAD. Advanced AutoCAD applications to be covered: Dynamic Blocks, Attributes, Fields, External References, Advanced Layer Management tools, Object Linking and Embedding (OLE), Raster Images and PDFs, with an introduction to customization and 3D. Students will get hands-on experience working with real world drawing examples and exercises in a supervised CAD lab. CAD-120.


Course usage information

AutoCAD Civil 3D

For professionals already experienced in AutoCAD, a healthy knowledge of AutoCAD Civil 3D is a real resume booster and ups your appeal to prospective employers. For current engineering students, especially seniors, this is a great addition as you seek internship opportunities. For current industry professionals who need to update their knowledge, but cannot take time away from the work schedule, or anyone else that may be looking to learn or to just "brush up" their skillset, this course is designed with you in mind." Topics Covered: - Learn the AutoCAD Civil 3D user interface., - Create points, point styles and label styles, work with point groups, - Create, edit, view, and analyze surfaces, - Create data shortcuts, - Create and edit alignments, - Create profiles, and profile views, - Create assemblies, corridors, and intersections, - Create cross-sections, - Create grading solutions CAD-112.


Course usage information

ICND1 - 100-101 Interconnecting Cisco Networking Devices-Part 1

The course covers networking fundamentals, WAN technologies, basic security and wireless concepts, routing and switching fundamentals, and configuring simple networks. Topics include Operation of IP Data Networks; LAN Switching Technologies; IP Addressing (IPv4 & IPv6); IP Routing Technologies; IP Services (DHCP, NAT, ACLs); Network Device Security; Basic Troubleshooting. CNA-101.


Course usage information

ICND2 - 200-101 Interconnecting Cisco Networking Devices-Part 2

This course covers the Spanning Tree Protocol, OSPF (Open Shortest Path First) and EIGRP (Enhanced Interior Gateway Routing Protocol) IP for IPv4 and IPv6, troubleshooting IPv4 and IPv6 routing, Virtual Private Networks, and implementing Point-to-Point and Frame Relay WANs. CNA-102.


Course usage information

Certificate in Web Development & Design

Prerequisites: Competent computer skills, working knowledge of the Windows operating system and familiarity with the Internet. Are you a successful print designer but need more information about creating or maintaining a web site? Are you now responsible for the company web site? Have you intended to catch up with digital design software but haven't yet found the time to do so? Do you need a production tool to make web page maintenance easy and worry free? Pursuing the Web Development & Design Certificate provides the foundation of all web pages and enables you to obtain solid skills in Web and digital design creation and expertise. You will create web pages with images, lists and tables. The addition of CSS skills enables you to format text, incorporate graphics and multimedia, create special effects and create interactive forms using the most current Web styling techniques used today. You will then use hands-on techniques to develop intuitive forms, interesting events, rollover images, slide presentations, FAQs, banners and more for your web site. This course will enable you to develop and maintain web sites using the tools used by web designers, create digital content and digital media and employ the technologies common to all web sites. You can then offer and apply web creative and maintenance skills to your clients, employer or personal web sites with complete confidence. The Web Development & Design Certification offers the basic hands-on skills and knowledge that a professional is expected to understand and use. Certification also prepares you to add digital expertise to your career as a digital web designer or web marketing / business specialist. Curriculum: This class includes Web Design Using HTML5 & CSS3, JavaScript, jQuery and Adobe Dreamweaver, the production tool that simplifies the creation and maintenance of Web sites. You will use the complete set of tools hands-on to design and control Web sites. REQUIRED TEXT: For required textbook information, go to https://bookstore.ccm.edu/college. Students must obtain the textbook on their own and have it for the first day of class. Books may not be stocked by the CCM bookstore; instead they may be available at retail outlets. WDA-202.